FAQ

If I call, can you reserve items in your store for me to pick up?

Yes! Some of our items sell out quickly in a day so you can give us a call during operating hours to see what is available and reserve a quaintly for yourself.  If the items amount to more than $25.00 worth of product, we will ask that you pay for those items over the phone to be held.

 

If I have a favorite item or flavor, how do I know when you will have it in store?

We love to change our products up and try different flavors! Since we don’t have the exact same menu every day, we suggest that you call us a few days in advance of when you would like to come in and see if we can make that particular flavor or item for the shop that day. We will do our best to accommodate with enough notice!

 

Do you offer any gluten free, dairy free, vegan or sugar free items?

 We currently offer Chocolate Dipped Coconut Macaroons and French Macarons (naturally gluten free), Gluten Free Chocolate Chip Cookies, Gluten Free Vanilla Cupcakes & Cake. Disclaimer: We make everything in the same kitchen therefore we cannot guarantee that there is no risk of cross contamination but we do our best to ensure it!

We do not offer any items that are dairy free, vegan or sugar free. If we ever do develop any items in the future that we love and fit these standards, it will be announced on our social media!

 

Do you offer nut free products?

If there are nuts in any of our product, it is either presented visibly on the item or it is labeled with the type of nut in it.  Our French Macaron shells are all made with almond flour.  We do our best to be careful of cross contamination with any nut products.  If you plan to order from us and know of someone in your party that has a nut allergy, please make us aware at the time of the order so we can alert the kitchen to the allergy. 

 

Your cupcakes are cold when we purchase them in the store.  Why is that?

We take food safety very seriously! We use real ingredients in all of our cupcakes and cakes. They are scratch made so there are no preservatives, shelf stabilizers or artificial flavors.  We use dairy and fruit in our fillings and frostings.  Our cupcakes remain in our refrigerated display to ensure you are getting a safe-to-eat product.  After purchasing your cupcake(s), we suggest that you allow them to sit at room temperature (away from direct heat or sunlight) for about 30 minutes to 1 hour (depending on weather) to allow your cupcake to also come to room temperature! This way you will be enjoying your cake, filling and frosting in its ideal state!

 

Do you ship your products?

Currently, we do not ship any of our products however we have had customers successfully ship shelf-stable items like, chocolate pops, cookies, and decorated sugar cookies themselves!